All Systems Operational

About This Site

Status.PlanGrid.com is the PlanGrid community's place for real-time information on system performance and maintenance. Questions? Please reach out directly to support@plangrid.com.

Customer API   Operational
Sheet Processing   Operational
Staple Packs, Issue & RFI Reports, Asbuilts   Operational
Mobile Syncing   Operational
Website   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 23, 2017

No incidents reported today.

Oct 22, 2017

No incidents reported.

Oct 21, 2017

No incidents reported.

Oct 20, 2017

No incidents reported.

Oct 19, 2017

No incidents reported.

Oct 18, 2017
Resolved - This incident has been resolved.
Oct 18, 10:37 PDT
Monitoring - PlanGrid’s engineering team has resolved the issue. The website is functioning normally. We appreciate your trust in us as we continue to make your success a top priority.
Oct 17, 10:06 PDT
Identified - PlanGrid’s engineering team has identified the issue causing slow or failed loading on plangrid.com and syncing issues on the mobile platforms. We'll post more shortly.
Oct 17, 09:47 PDT
Investigating - At 12:20 ET users started reporting "500" errors or a message prompting them to contact support to access their account. We are looking into the cause of the issue.
Oct 17, 09:20 PDT
Monitoring - PlanGrid’s engineering team has resolved the issue. The website is functioning normally. We appreciate your trust in us as we continue to make your success a top priority.
Oct 17, 08:43 PDT
Investigating - At ~9:54am CDT, users started reporting "500" errors or a message prompting them to contact support to access their account. We are looking into the cause of the issue.
Oct 17, 08:02 PDT
Oct 16, 2017

No incidents reported.

Oct 15, 2017

No incidents reported.

Oct 14, 2017

No incidents reported.

Oct 13, 2017
Resolved - This incident has been resolved.
Oct 13, 12:22 PDT
Update - A fix has been implemented and we are monitoring the results.
Oct 12, 12:14 PDT
Monitoring - PlanGrid’s engineering team has resolved the issue. The website is functioning normally. We appreciate your trust in us as we continue to make your success a top priority.
Oct 12, 12:14 PDT
Investigating - At ~1:50pm EST, users started reporting 500 errors when viewing projects on our website. We are looking into the cause of the issue.
Oct 12, 10:50 PDT
Oct 11, 2017

No incidents reported.

Oct 10, 2017

No incidents reported.

Oct 9, 2017

No incidents reported.