PlanGrid Status

All Systems Operational

About This Site

Status.PlanGrid.com is the PlanGrid community's place for real-time information on system performance and maintenance. Questions? Please reach out directly to support@plangrid.com.

Customer API Operational

Sheet Processing Operational

Staple Packs, Issue & RFI Reports, Asbuilts Operational

Mobile Syncing Operational

Website Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 19, 2018

No incidents reported today.

Sep 18, 2018

No incidents reported.

Sep 17, 2018

No incidents reported.

Sep 16, 2018

No incidents reported.

Sep 15, 2018

No incidents reported.

Sep 14, 2018

No incidents reported.

Sep 13, 2018

No incidents reported.

Sep 12, 2018

Slow performance and intermittent errors on plangrid.com

Resolved - This incident has been resolved.
Sep 12, 18:16 PDT

Update - We are continuing to monitor for any further issues.
Sep 11, 18:16 PDT

Monitoring - PlanGrid’s engineering team has resolved the issue some users were experiencing seeing 500 errors on our website as well as show performance. The website is functioning normally. We appreciate your trust in us as we continue to make your success a top priority.
Sep 11, 18:16 PDT

Unable to Generate an Export

Resolved - This incident has been resolved.
Sep 12, 05:05 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 11, 05:32 PDT

Identified - Engineering has identified the issue and our team is working to implement a fix. At this time reports are generating successfully, however users can expect generation time to be longer than normal. We’ll provide more updates as they come.
Sep 11, 05:09 PDT

Investigating - PlanGrid is aware of the issue impacting exports. Our team is currently investigating it.
Sep 11, 04:53 PDT

Sep 10, 2018

No incidents reported.

Sep 9, 2018

No incidents reported.

Sep 8, 2018

Unable to generate exports at PlanGrid.com

Resolved - This incident has been resolved.
Sep 8, 18:30 PDT

Monitoring - A fix has been implemented for the exports issues at PlanGrid.com. At this time all exports are generating correctly. Please reach out to support@plangrid.com for more information.
Sep 7, 05:36 PDT

Identified - The issue with exports has been identified and our team is working to implement a fix. At this time reports are generating successfully, however users can expect generation time to be longer than normal. We’ll provide more updates as they come.
Sep 7, 05:25 PDT

Investigating - PlanGrid is aware of the issue impacting exports at PlanGrid.com. Our team is currently investigating it.
Sep 7, 05:08 PDT

Sep 7, 2018

Planned Maintenance September 7, 2018

Completed - Our scheduled maintenance has been completed successfully. All systems are now back online. If you have any questions or concerns, please reach out to support@plangrid.com.
Sep 7, 19:08 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 17:31 PDT

Scheduled - PlanGrid’s engineering team is performing maintenance on September 7, from 8:30pm to 10:30pm EDT. During this period our website, plangrid.com, will be unavailable. All PlanGrid mobile apps (Windows, iOS, Android) will be accessible, but syncing will be halted until the maintenance window has closed.
Sep 4, 16:47 PDT

Sep 6, 2018

No incidents reported.

Sep 5, 2018

No incidents reported.