PlanGrid Status

All Systems Operational

About This Site

Status.PlanGrid.com is the PlanGrid community's place for real-time information on system performance and maintenance. Questions? Please reach out directly to support@plangrid.com.

Customer API Operational

Sheet Processing Operational

Staple Packs, Task & RFI Reports, Asbuilts Operational

Mobile Syncing Operational

Website Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Aug 5, 2021

No incidents reported today.

Aug 4, 2021

No incidents reported.

Aug 3, 2021

No incidents reported.

Aug 2, 2021

No incidents reported.

Aug 1, 2021

No incidents reported.

Jul 31, 2021

No incidents reported.

Jul 30, 2021

No incidents reported.

Jul 29, 2021

500 error in Submittals feature - PlanGrid web

Resolved - This incident has been resolved.
Jul 29, 06:43 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Jul 28, 06:38 PDT

Investigating - We are aware of the Submittals page showing a 500 error on our website. Our engineers are currently investigating.
Jul 28, 06:35 PDT

Jul 28, 2021

Jul 27, 2021

No incidents reported.

Jul 26, 2021

No incidents reported.

Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

PlanGrid Apps, Enterprise Websites, and Website down

Resolved - This incident has been resolved.
Jul 22, 12:46 PDT

Monitoring - A fix has been implemented and the app and websites are back to normal. We appreciate your trust in us as we worked through this issue.
Jul 22, 10:16 PDT

Update - We're seeing some improvement with our websites and mobile apps. Customers could continue to experience some performance issues as we work on implementing a permanent fix.
Jul 22, 09:55 PDT

Identified - Our engineering team has identified the issue and is working towards a resolution. We appreciate your patience as we work through this.
Jul 22, 09:26 PDT

Investigating - We are aware the PlanGrid website and Admin Console not being reachable, and cannot be used. ACC Build is giving a server error.
Inability to log into mobile apps (iOS, Android, Windows) as well as inability to use the apps. We are currently investigating.
Jul 22, 09:01 PDT