PlanGrid Status

All Systems Operational

About This Site

Status.PlanGrid.com is the PlanGrid community's place for real-time information on system performance and maintenance. Questions? Please reach out directly to support@plangrid.com.

Customer API Operational

Sheet Processing Operational

Staple Packs, Task & RFI Reports, Asbuilts Operational

Mobile Syncing Operational

Website Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 18, 2019

No incidents reported today.

Jun 17, 2019

No incidents reported.

Jun 16, 2019

No incidents reported.

Jun 15, 2019

No incidents reported.

Jun 14, 2019

500 errors, no projects or sheets on web.

Resolved - This incident has been resolved.
Jun 14, 08:01 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Jun 13, 08:10 PDT

Identified - The issue has been identified and a fix is being implemented.
Jun 13, 07:56 PDT

Investigating - PlanGrid is aware of the issue impacting intermittent 500 errors on web, that sometimes are fixed when refreshing, as well as viewing zero projects and sheets when logging in. Our team is currently investigating it.
Jun 13, 06:49 PDT

Jun 13, 2019

Inability to preview sheets in upload process

Resolved - This incident has been resolved.
Jun 13, 06:43 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Jun 12, 06:24 PDT

Investigating - PlanGrid is aware of the issue impacting the preview of sheets in step 3 and 4 of the upload process, causing the inability to set up a region for sheet numbers and titles. Our team is currently investigating it.
Jun 12, 05:53 PDT

Jun 11, 2019

No incidents reported.

Jun 10, 2019

No incidents reported.

Jun 9, 2019

No incidents reported.

Jun 8, 2019

General website slowness and timeouts

Resolved - This incident has been resolved.
Jun 8, 12:50 PDT

Monitoring - PlanGrid’s engineering team has resolved the issue. Plangrid.com is functioning normally. We appreciate your trust in us as we continue to make your success a top priority.
Jun 7, 13:05 PDT

Identified - The issue has been identified and a fix is being implemented.
Jun 7, 13:04 PDT

Update - We are continuing to investigate this issue.
Jun 7, 12:51 PDT

Investigating - PlanGrid is aware of the issue impacting access to PlanGrid.com - symptoms include general slowness, page timeouts, or 500 errors. Our team is currently investigating it. Thank you for your patience.
Jun 7, 12:50 PDT

Jun 6, 2019

No incidents reported.

Jun 5, 2019

No incidents reported.

Jun 4, 2019

No incidents reported.