All Systems Operational

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Status.PlanGrid.com is the PlanGrid community's place for real-time information on system performance and maintenance. Questions? Please reach out directly to support@plangrid.com.

Customer API Operational
Sheet Processing Operational
Staple Packs, Task & RFI Reports, Asbuilts Operational
Mobile Syncing Operational
Website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 26, 2019

No incidents reported today.

May 25, 2019

No incidents reported.

May 24, 2019
Resolved - This incident has been resolved.
May 24, 15:13 PDT
Monitoring - We have fixed the issue with generating tasks reports as well. Thank you for the patience. Sorry for the inconvenience!
May 23, 15:36 PDT
Update - We released a fix for the issue with creating a task. We are still looking it the issue with tasks reports. Thanks for the patience!
May 23, 15:11 PDT
Investigating - We're aware of an issue with being unable to create new tasks on the tasks log on our website. We also have an issue with generating tasks reports. We will provide an update shortly. Thanks for the patience!
May 23, 15:03 PDT
May 22, 2019

No incidents reported.

May 21, 2019

No incidents reported.

May 20, 2019

No incidents reported.

May 19, 2019
Resolved - This incident has been resolved.
May 19, 15:23 PDT
Update - We are continuing to monitor for any further issues.
May 17, 01:39 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 17, 01:38 PDT
Identified - The issue has been identified and a fix is being implemented.
May 17, 01:17 PDT
Investigating - We are currently investigating this issue.
May 17, 01:07 PDT
May 18, 2019

No incidents reported.

May 17, 2019
Resolved - This incident has been resolved.
May 17, 13:40 PDT
Monitoring - PlanGrid’s engineering team has resolved the issue. We finished processing the backlog of queued exports and you shouldn't experience further delays. We appreciate your trust in us as we continue to make your success a top priority.
May 16, 13:34 PDT
Update - We are continuing to work on a fix for this issue.
May 16, 12:51 PDT
Update - We are continuing to work on a fix for this issue.
May 16, 12:50 PDT
Identified - PlanGrid’s engineering team has discovered a technical issue related to the the ability to export files from PlanGrid. Users may be experiencing delayed exporting of reports, sheets, packages, and other files (you'll likely experience a "generating" message that remains at 0% progress). We are taking aggressive steps to resolve this issue.
May 16, 12:50 PDT
May 15, 2019

No incidents reported.

May 14, 2019
Resolved - This incident has been resolved.
May 14, 07:45 PDT
Update - PlanGrid’s engineering team has resolved the issue. The reports feature is functioning normally. We appreciate your trust in us as we continue to make your success a top priority.
May 13, 12:48 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 13, 07:46 PDT
Identified - The issue has been identified and a fix is being implemented.
May 13, 07:12 PDT
Update - We are continuing to investigate this issue.
May 13, 06:17 PDT
Investigating - We are currently investigating this issue.
May 13, 06:09 PDT
May 12, 2019

No incidents reported.