PlanGrid Status

All Systems Operational

About This Site

Status.PlanGrid.com is the PlanGrid community's place for real-time information on system performance and maintenance. Questions? Please reach out directly to support@plangrid.com.

Customer API Operational

Sheet Processing Operational

Staple Packs, Task & RFI Reports, Asbuilts Operational

Mobile Syncing Operational

Website Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 13, 2021

No incidents reported today.

Jun 12, 2021

No incidents reported.

Jun 11, 2021

No incidents reported.

Jun 10, 2021

Changes made in iOS app version 6.9.1 not syncing to web

Resolved - This incident has been resolved.
Jun 10, 10:17 PDT

Monitoring - A fix has been implemented in PlanGrid Build app (v6.9.2) any items on the device will sync and become visible. Please make sure you update your PlanGrid iOS app to the latest version.
Jun 8, 22:17 PDT

Identified - PlanGrid’s engineering team has discovered a technical issue related to the latest release of our PlanGrid Build app (v6.9.1) on iOS. Users may be experiencing tasks whose descriptions / notes don't fully sync. We take data integrity seriously and are taking aggressive steps to resolve this issue. Thank you for your patience and trust in us.
Jun 8, 15:50 PDT

Investigating - PlanGrid is aware of an issue impacting syncing certain changes made in our iOS app (version 6.9.1) to our website. Our team is currently investigating. Thank you for your patience.
Jun 7, 17:09 PDT

Jun 9, 2021

No incidents reported.

Jun 8, 2021

iOS & Windows: 500 Error

Resolved - This incident has been resolved.
Jun 8, 04:15 PDT

Update - We are continuing to monitor for any further issues.
Jun 7, 01:27 PDT

Monitoring - PlanGrid’s engineering team has resolved the issue. The iOS & Windows apps are functioning normally. We appreciate your trust in us as we continue to make your success a top priority.
Jun 7, 01:27 PDT

Investigating - PlanGrid is aware of the 500 error issue impacting iOS and Windows apps. Our team is currently investigating it.
Jun 6, 18:18 PDT

Jun 7, 2021

Jun 6, 2021

Jun 5, 2021

No incidents reported.

Jun 4, 2021

No incidents reported.

Jun 3, 2021

No incidents reported.

Jun 2, 2021

No incidents reported.

Jun 1, 2021

No incidents reported.

May 31, 2021

No incidents reported.

May 30, 2021

No incidents reported.