Inability to log into PlanGrid and view projects on the website
Monitoring - PlanGrid’s engineering team has resolved the issue. The website and mobile syncing is functioning normally. We appreciate your trust in us as we continue to make your success a top priority.
May 23, 16:57 PDT
Investigating - Around 4:40 PM PST, customers started reporting 500 errors when accessing plangrid.com. We're currently looking into the root cause. Thank you for your patience as we continue to make your success our top priority.
May 23, 16:42 PDT

About This Site

Status.PlanGrid.com is the PlanGrid community's place for real-time information on system performance and maintenance. Questions? Please reach out directly to support@plangrid.com.

Customer API   Operational
Sheet Processing   Operational
Staple Packs, Issue & RFI Reports, Asbuilts   Operational
Mobile Syncing   Operational
Website   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 24, 2018

No incidents reported today.

May 23, 2018
Inability to change permissions for team members on web
Resolved - This incident has been resolved.
May 23, 10:14 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 22, 10:21 PDT
Investigating - PlanGrid is aware of the issue impacting the ability to change the permissions of team members in PlanGrid.com. Our team is currently investigating it.
May 22, 10:02 PDT
May 21, 2018

No incidents reported.

May 20, 2018

No incidents reported.

May 19, 2018

No incidents reported.

May 18, 2018
Scheduled Maintenance on Submittals product
Completed - Our engineering team has completed maintenance on our submittals product. If you have any questions or concerns, please reach out to support@plangrid.com.
May 18, 16:27 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 16:00 PDT
Scheduled - PlanGrid will be performing maintenance on our submittals product on Friday, May 18 from 4 pm to 5pm PT/ 7pm to 8pm ET. During this time our submittals feature will be unavailable to end - users, however your project and submittals data will remain intact.

If you have any questions or concerns, please reach out to us at support@plangrid.com.
May 17, 18:31 PDT
May 17, 2018
Scheduled Maintenance
Completed - Our scheduled maintenance for May 17 has completed. All systems are operational. If you have any questions or concerns please reach out to us at support@plangrid.com.
May 17, 18:20 PDT
Update - We will be undergoing scheduled maintenance during this time.
May 17, 14:00 PDT
Update - PlanGrid Engineering will be performing routine maintenance on May 17 from 3pm to 9pm PT/ 6pm to 12am ET. PlanGrid will continue to be accessible.
May 17, 15:00 PDT
Scheduled - PlanGrid Engineering will be performing routine maintenance on May 17 from 3pm to 9pm PT/ 6pm to 12am ET. PlanGrid will continue to be accessible.
May 17, 12:48 PDT
May 16, 2018

No incidents reported.

May 15, 2018
Submittals Planned Maintenance
Completed - We've completed our planned maintenance and our submittals feature is accessible. If you have any questions or concerns please reach out to support@plangrid.com.
May 15, 19:36 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 19:18 PDT
Scheduled - PlanGrid’s engineering team is performing maintenance on May 15. During this period, our submittals feature will be unavailable. We'll update here when maintenance is complete.
May 15, 19:17 PDT
May 14, 2018

No incidents reported.

May 13, 2018

No incidents reported.

May 12, 2018

No incidents reported.

May 11, 2018

No incidents reported.

May 10, 2018

No incidents reported.

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