PlanGrid Status

All Systems Operational

About This Site

Status.PlanGrid.com is the PlanGrid community's place for real-time information on system performance and maintenance. Questions? Please reach out directly to support@plangrid.com.

Customer API Operational

Sheet Processing Operational

Staple Packs, Task & RFI Reports, Asbuilts Operational

Mobile Syncing Operational

Website Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 21, 2019

No incidents reported today.

Jul 20, 2019

No incidents reported.

Jul 19, 2019

No incidents reported.

Jul 18, 2019

No incidents reported.

Jul 17, 2019

No incidents reported.

Jul 16, 2019

No incidents reported.

Jul 15, 2019

No incidents reported.

Jul 14, 2019

No incidents reported.

Jul 13, 2019

Unable to access the website and mobile syncing down.

Resolved - This incident has been resolved.
Jul 13, 10:57 PDT

Update - We are continuing to monitor for any further issues.
Jul 12, 09:41 PDT

Monitoring - All systems are currently operational. Sorry for the trouble!
Jul 12, 09:40 PDT

Investigating - We're currently having issues with accessing app.plangrid.com. Users will see a 406 error message. At this time, mobile syncing is currently offline. We apologize for the inconvenience. We'll provide an update shortly!
Jul 12, 09:39 PDT

Jul 12, 2019

500 errors and slowness on web

Resolved - This incident has been resolved.
Jul 12, 08:32 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Jul 11, 08:28 PDT

Investigating - PlanGrid is aware of the issue impacting our website, where users are seeing intermittent 500 errors and slowness. Our team is currently investigating it.
Jul 11, 07:24 PDT

Unable to upload files to Submittal packages

Resolved - This incident has been resolved.
Jul 12, 08:31 PDT

Monitoring - We were able to release a fix for this and submittals is working as intended. Sorry for the inconvenience. Thanks for the patience.
Jul 10, 13:03 PDT

Investigating - We are currently having issues with being able to upload files to submittal packages on our website. We're looking into the issue and we'll provide an update as soon as we can. Thanks for the patience.
Jul 10, 12:55 PDT

Jul 10, 2019

Inability to load project list on PlanGrid and intermittent 500 errors

Resolved - This incident has been resolved.
Jul 10, 12:58 PDT

Monitoring - PlanGrid’s engineering team has resolved the issue. The PlanGrid website and Enterprise Console are functioning normally. We appreciate your trust in us as we continue to make your success a top priority.
Jul 9, 13:53 PDT

Update - We are continuing to investigate this issue.
Jul 9, 13:07 PDT

Investigating - We're currently seeing issues with project lists not loading on the website, intermittent 500 errors on app.plangrid.com, 500 errors on the Admin Console, and slow page loading on app.plangrid.com. We'll provide an update shortly. Thanks for the patience.
Jul 9, 12:49 PDT

Jul 9, 2019

500 errors on web and admin console, sync halted on mobile apps.

Resolved - This incident has been resolved.
Jul 9, 11:50 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Jul 8, 11:43 PDT

Update - We are continuing to investigate this issue.
Jul 8, 11:24 PDT

Investigating - PlanGrid is aware of the issue impacting our website and the admin console, where some users may be seeing 500 errors. Syncing is halted on our mobile apps. Our team is currently investigating it.
Jul 8, 11:24 PDT

Jul 7, 2019

No incidents reported.