PlanGrid Status

All Systems Operational

About This Site

Status.PlanGrid.com is the PlanGrid community's place for real-time information on system performance and maintenance. Questions? Please reach out directly to support@plangrid.com.

Customer API Operational

Sheet Processing Operational

Staple Packs, Issue & RFI Reports, Asbuilts Operational

Mobile Syncing Operational

Website Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 21, 2018

No incidents reported today.

Nov 20, 2018

No incidents reported.

Nov 19, 2018

No incidents reported.

Nov 18, 2018

No incidents reported.

Nov 17, 2018

Delayed Sheet Processing on Web

Resolved - This incident has been resolved.
Nov 17, 11:21 PST

Monitoring - PlanGrid’s engineering team has resolved the issue. The ability to upload and publish sheets on the web is functioning normally. We appreciate your trust in us as we continue to make your success a top priority.
Nov 16, 15:25 PST

Identified - The issue has been identified and a fix is being implemented.
Nov 16, 13:34 PST

Investigating - PlanGrid’s engineering team has discovered a technical issue related to the performance of uploading/publishing sheets on the website. While we investigate the root cause of the disruption, sheet uploading and publishing has been turned off. We apologize for the inconvenience and are taking aggressive steps to resolve this issue.
Nov 16, 13:11 PST

Unable to upload sheets to projects

Resolved - This incident has been resolved.
Nov 17, 11:21 PST

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 16, 06:13 PST

Identified - The issue has been identified and a fix is being implemented.
Nov 16, 05:16 PST

Investigating - We're currently looking into the issue to determine what is causing it.
Nov 16, 04:28 PST

Nov 15, 2018

Some users experiencing issues logging in at PlanGrid.com

Resolved - This incident has been resolved.
Nov 15, 17:07 PST

Monitoring - A fix has been implemented for the intermittent login issues some users were seeing at PlanGrid.com. If you have any questions or concerns please reach out to us at support@plangrid.com.
Nov 15, 00:12 PST

Identified - Our engineering team has indentified the issue and is working to resolve it.
Nov 14, 20:29 PST

Update - We are continuing to investigate this issue.
Nov 14, 20:27 PST

Investigating - We are currently investigating an issue where some users are receiving errors when they attempt to log in at plangrid.com. Our engineering team is looking into this now.
Nov 14, 17:53 PST

Nov 14, 2018

Website - Project list not loading and login issues

Resolved - This incident has been resolved.
Nov 14, 17:52 PST

Monitoring - Our engineering team has resolved the issues. We are continuing to monitor all systems performance. Please reach out to our Support team at support@plangrid.com with any questions or concerns.
Nov 13, 17:09 PST

Identified - We've identified the issue and are working on resolving this as soon as possible.
Nov 13, 09:12 PST

Investigating - Project lists on the website are not showing any projects. Some users may experience some issues logging in as well. We are currently looking into the issue.
Nov 13, 09:09 PST

Nov 12, 2018

No incidents reported.

Nov 11, 2018

No incidents reported.

Nov 10, 2018

No incidents reported.

Nov 9, 2018

No incidents reported.

Nov 8, 2018

No incidents reported.

Nov 7, 2018

No incidents reported.