Monitoring - PlanGrid’s engineering team has resolved the issue. Exports are functioning normally. We appreciate your trust in us as we continue to make your success a top priority.
Sep 27, 2023 - 08:17 PDT
Identified - Sheets, reports, and other files exported from PlanGrid are experiencing delays. Our engineers are aware and currently working on a fix. Thank you for your patience as we work to resolve this issue.
Sep 27, 2023 - 07:25 PDT
Status.PlanGrid.com is the PlanGrid community's place for real-time information on system performance and maintenance. Questions? Please reach out directly to support@plangrid.com.
Resolved -
This incident has been resolved.
Sep 25, 08:48 PDT
Monitoring -
We've identified and resolved the issue - access to PlanGrid is performing as expected.
Sep 24, 21:24 PDT
Investigating -
At 11:26p EST, our database alerted engineers of a disruption. You may be unable to sign into PlanGrid; or, if already signed in, the projects list and other features may not load. We are diligently investigating – thank you for your patience as we work to resolve.
Sep 24, 21:03 PDT
Resolved -
This incident has been resolved.
Sep 18, 11:32 PDT
Update -
We are continuing to monitor for any further issues.
Sep 18, 09:36 PDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Sep 18, 09:35 PDT
Identified -
The issue has been identified and a fix is being implemented.
Sep 18, 08:50 PDT
Investigating -
Currently PlanGrid users are having issues or delays exporting information. Our Engineering team is currently investigating.
Sep 18, 07:48 PDT