PlanGrid Status

All Systems Operational

About This Site

Status.PlanGrid.com is the PlanGrid community's place for real-time information on system performance and maintenance. Questions? Please reach out directly to support@plangrid.com.

Customer API Operational

Sheet Processing Operational

Staple Packs, Task & RFI Reports, Asbuilts Operational

Mobile Syncing Operational

Website Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 5, 2020

No incidents reported today.

Dec 4, 2020

No incidents reported.

Dec 3, 2020

No incidents reported.

Dec 2, 2020

No incidents reported.

Dec 1, 2020

No incidents reported.

Nov 30, 2020

No incidents reported.

Nov 29, 2020

No incidents reported.

Nov 28, 2020

No incidents reported.

Nov 27, 2020

No incidents reported.

Nov 26, 2020

No incidents reported.

Nov 25, 2020

Web: Slow loading and 500 error on RFI & Submittals

Resolved - This incident has been resolved.
Nov 25, 16:21 PST

Monitoring - PlanGrid’s engineering team has resolved the issue. Website performance is back to its intended state. We appreciate your trust in us as we continue to make your success a top priority.
Nov 24, 16:38 PST

Update - PlanGrid’s engineering team has identified the root cause of the issue. We are seeing some improvements in performance, but processes such as uploading or downloading files, cloning projects, or generating reports may take longer than usual. Thank you for your patience as we approach resolution.
Nov 24, 13:47 PST

Update - We are continuing to work on a fix for this issue.
Nov 24, 09:20 PST

Update - We are still working aggressively to resolve slow loading, 500 errors, workspace access, and the inability to access RFIs and submittals. We appreciate your patience.
Nov 24, 08:59 PST

Identified - PlanGrid is aware of the issue impacting RFI's and Submittal's on web. Our team is currently investigating it.
Nov 24, 06:03 PST

Unable to add new users inside Admin Console

Resolved - This incident has been resolved.
Nov 25, 09:02 PST

Monitoring - PlanGrid’s engineering team has resolved the issue. The ability to add new users within the Admin Console works as expected. We appreciate your trust in us as we continue to make your success a top priority.
Nov 24, 09:19 PST

Identified - PlanGrid is aware of the issue impacting the ability to add new users to the enterprise Admin Console. Our team is currently investigating it and are taking aggressive steps to solve the issue.
Nov 24, 08:58 PST

Investigating - PlanGrid is aware of the issue impacting the ability to add new users to the enterprise Admin Console. Our team is currently investigating it.
Nov 23, 13:17 PST

Nov 24, 2020

Nov 23, 2020

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.