All Systems Operational

About This Site

Status.PlanGrid.com is the PlanGrid community's place for real-time information on system performance and maintenance. Questions? Please reach out directly to support@plangrid.com.

Customer API Operational
Sheet Processing Operational
Staple Packs, Task & RFI Reports, Asbuilts Operational
Mobile Syncing Operational
Website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 21, 2019

No incidents reported today.

Jul 20, 2019

No incidents reported.

Jul 19, 2019

No incidents reported.

Jul 18, 2019

No incidents reported.

Jul 17, 2019

No incidents reported.

Jul 16, 2019

No incidents reported.

Jul 15, 2019

No incidents reported.

Jul 14, 2019

No incidents reported.

Jul 13, 2019
Resolved - This incident has been resolved.
Jul 13, 10:57 PDT
Update - We are continuing to monitor for any further issues.
Jul 12, 09:41 PDT
Monitoring - All systems are currently operational. Sorry for the trouble!
Jul 12, 09:40 PDT
Investigating - We're currently having issues with accessing app.plangrid.com. Users will see a 406 error message. At this time, mobile syncing is currently offline. We apologize for the inconvenience. We'll provide an update shortly!
Jul 12, 09:39 PDT
Jul 12, 2019
Resolved - This incident has been resolved.
Jul 12, 08:32 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 11, 08:28 PDT
Investigating - PlanGrid is aware of the issue impacting our website, where users are seeing intermittent 500 errors and slowness. Our team is currently investigating it.
Jul 11, 07:24 PDT
Resolved - This incident has been resolved.
Jul 12, 08:31 PDT
Monitoring - We were able to release a fix for this and submittals is working as intended. Sorry for the inconvenience. Thanks for the patience.
Jul 10, 13:03 PDT
Investigating - We are currently having issues with being able to upload files to submittal packages on our website. We're looking into the issue and we'll provide an update as soon as we can. Thanks for the patience.
Jul 10, 12:55 PDT
Jul 10, 2019
Resolved - This incident has been resolved.
Jul 10, 12:58 PDT
Monitoring - PlanGrid’s engineering team has resolved the issue. The PlanGrid website and Enterprise Console are functioning normally. We appreciate your trust in us as we continue to make your success a top priority.
Jul 9, 13:53 PDT
Update - We are continuing to investigate this issue.
Jul 9, 13:07 PDT
Investigating - We're currently seeing issues with project lists not loading on the website, intermittent 500 errors on app.plangrid.com, 500 errors on the Admin Console, and slow page loading on app.plangrid.com. We'll provide an update shortly. Thanks for the patience.
Jul 9, 12:49 PDT
Jul 9, 2019
Resolved - This incident has been resolved.
Jul 9, 11:50 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 8, 11:43 PDT
Update - We are continuing to investigate this issue.
Jul 8, 11:24 PDT
Investigating - PlanGrid is aware of the issue impacting our website and the admin console, where some users may be seeing 500 errors. Syncing is halted on our mobile apps. Our team is currently investigating it.
Jul 8, 11:24 PDT
Jul 7, 2019

No incidents reported.