PlanGrid Status

All Systems Operational

About This Site

Status.PlanGrid.com is the PlanGrid community's place for real-time information on system performance and maintenance. Questions? Please reach out directly to support@plangrid.com.

Customer API Operational

Sheet Processing Operational

Staple Packs, Task & RFI Reports, Asbuilts Operational

Mobile Syncing Operational

Website Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Planned Maintenance on January 31, 2020 Jan 31, 18:00-22:00 PST

PlanGrid will be undergoing maintenance from 6:00 pm - 10:00 pm USA Pacific Time on Friday, January 31. During this time app.plangrid.com will be unavailable. All mobile apps will function normally, however syncing will be halted until our maintenance window is closed. Mobile syncing will resume once we’re out of maintenance. If you have any questions or concerns you can reach our Support team at support@plangrid.com.
Posted on Jan 22, 05:46 PST

Past Incidents

Jan 22, 2020

No incidents reported today.

Jan 21, 2020

500 Errors on the PlanGrid & Enterprise Website

Resolved - This incident has been resolved.
Jan 21, 07:06 PST

Monitoring - PlanGrid’s engineering team has resolved the issue. The website/enterprise site are functioning normally. We appreciate your trust in us as we continue to make your success a top priority.
Jan 19, 23:35 PST

Update - The PlanGrid Engineering team is still working towards a resolution. We appreciate your patience!
Jan 19, 21:41 PST

Identified - Our Engineering team has identified the issue and is working towards a resolution. We apologize for the inconvenience and hope to have everything working soon.
Jan 19, 20:19 PST

Investigating - PlanGrid is aware of the issue impacting our website, Enterprise site, and syncing on mobile devices. Our team is currently investigating it.
Jan 19, 19:29 PST

Jan 20, 2020

No incidents reported.

Jan 18, 2020

No incidents reported.

Jan 17, 2020

No incidents reported.

Jan 16, 2020

No incidents reported.

Jan 15, 2020

No incidents reported.

Jan 14, 2020

No incidents reported.

Jan 13, 2020

No incidents reported.

Jan 12, 2020

No incidents reported.

Jan 11, 2020

No incidents reported.

Jan 10, 2020

No incidents reported.

Jan 9, 2020

Projects not listed on mobile & Blank sheets on web

Resolved - This incident has been resolved.
Jan 9, 09:41 PST

Monitoring - PlanGrid’s engineering team has resolved the issue. Sheets and mobile projects are functioning normally. We appreciate your trust in us as we continue to make your success a top priority.
Jan 8, 08:29 PST

Investigating - PlanGrid is aware of the issue impacting sheets appearing blank on web & projects not listed on mobile. Our team is currently investigating it.
Jan 8, 05:30 PST

Markups not appearing on sheet exports

Resolved - This incident has been resolved.
Jan 9, 08:57 PST

Monitoring - PlanGrid’s engineering team has resolved the issue. The sheet exports are functioning normally. We appreciate your trust in us as we continue to make your success a top priority.
Jan 8, 09:55 PST

Investigating - PlanGrid is aware of the issue impacting sheet exports. Personal and published markups do not appear on the PDF. Our team is currently investigating it.
Jan 8, 09:47 PST