PlanGrid Status

All Systems Operational

About This Site

Status.PlanGrid.com is the PlanGrid community's place for real-time information on system performance and maintenance. Questions? Please reach out directly to support@plangrid.com.

Customer API Operational

Sheet Processing Operational

Staple Packs, Task & RFI Reports, Asbuilts Operational

Mobile Syncing Operational

Website Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 24, 2019

No incidents reported today.

Mar 23, 2019

Emails are not being delivered

Resolved - This incident has been resolved.
Mar 23, 12:18 PDT

Monitoring - PlanGrid’s engineering team has resolved the issue. Email exports/invitations/assignments are functioning normally. We appreciate your trust in us as we continue to make your success a top priority.
Mar 22, 09:36 PDT

Investigating - PlanGrid is aware of an issue impacting email delivery. Emails regarding submittals, RFIs, field reports, project and organization invites, task assignments, password resets, and other reports are not being delivered. Our team is currently investigating it.
Mar 22, 08:33 PDT

Mar 22, 2019

Planned Maintenance Friday, March 22

Completed - The scheduled maintenance has been completed.
Mar 22, 19:06 PDT

Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Mar 22, 19:06 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 17:30 PDT

Scheduled - PlanGrid will be undergoing maintenance from 5:30 pm - 7:30 pm PT/ 12:30 am -2:30 am UTC on Friday, March 22. During this time app.plangrid.com will be unavailable. All mobile apps will function normally, however syncing will be halted until our maintenance window is closed. Mobile syncing will resume once we’re out of maintenance. If you have any questions or concerns you can reach our Support team at support@plangrid.com.
Mar 20, 16:27 PDT

Slow sheet uploading and processing times on website

Resolved - This incident has been resolved.
Mar 22, 14:43 PDT

Monitoring - PlanGrid’s engineering team has resolved the issue. Sheet processing/uploading is functioning normally. We appreciate your trust in us as we continue to make your success a top priority.
Mar 21, 16:33 PDT

Identified - PlanGrid’s engineering team has identified the root cause of the issue. We anticipate that sheet uploading and processing should be returning to normal performance shortly. Thank you for your patience.
Mar 21, 16:16 PDT

Investigating - PlanGrid is aware of an issue impacting sheet uploading and processing performance. Our team is currently investigating it.
Mar 21, 16:06 PDT

Mar 20, 2019

No incidents reported.

Mar 19, 2019

No incidents reported.

Mar 18, 2019

No incidents reported.

Mar 17, 2019

No incidents reported.

Mar 16, 2019

No incidents reported.

Mar 15, 2019

No incidents reported.

Mar 14, 2019

No incidents reported.

Mar 13, 2019

Website down

Resolved - This incident has been resolved.
Mar 13, 12:45 PDT

Monitoring - PlanGrid’s engineering team has resolved the issue. The Website is now functioning normally. We appreciate your trust in us as we continue to make your success a top priority.
Mar 12, 12:54 PDT

Update - We are continuing to investigate this issue.
Mar 12, 12:40 PDT

Investigating - PlanGrid is aware of the issue impacting logging into/receiving 500 errors on the website. Our team is currently investigating it.
Mar 12, 12:39 PDT

Mar 11, 2019

No incidents reported.

Mar 10, 2019

No incidents reported.