Inability to log into PlanGrid and view projects on the website
Incident Report for PlanGrid
Resolved
This incident has been resolved.
Posted May 24, 2018 - 16:49 PDT
Monitoring
PlanGrid’s engineering team has resolved the issue. The website and mobile syncing is functioning normally. We appreciate your trust in us as we continue to make your success a top priority.
Posted May 23, 2018 - 16:57 PDT
Investigating
Around 4:40 PM PST, customers started reporting 500 errors when accessing plangrid.com. We're currently looking into the root cause. Thank you for your patience as we continue to make your success our top priority.
Posted May 23, 2018 - 16:42 PDT
This incident affected: Customer API, Sheet Processing, Staple Packs, Task & RFI Reports, Asbuilts, Mobile Syncing, and Website.