Exports not generating

Incident Report for PlanGrid

Resolved

This incident has been resolved.

Posted Jan 21, 2019 - 10:57 PST

Monitoring

PlanGrid’s engineering team has resolved the issue. Exports are functioning normally.

Posted Jan 18, 2019 - 07:28 PST

Identified

PlanGrid’s engineering team has discovered the cause of the degraded performance exports and are working on a fix. Stay tuned for updates.

Posted Jan 18, 2019 - 05:36 PST

Update

We are continuing to investigate this issue.

Posted Jan 18, 2019 - 05:34 PST

Investigating

PlanGrid is aware of the issue impacting exports. Our team is currently investigating it.

Posted Jan 18, 2019 - 05:17 PST

This incident affected: Staple Packs, Task & RFI Reports, Asbuilts.