Our engineering team has released a new version of PlanGrid for iOS, v5.23.2, that resolves this issue. If you were among the users affected, please update to this latest version.
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Posted Jan 15, 2018 - 13:01 PST
Identified
A select group of users on older versions of iOS may experience trouble downloading or accessing projects on the PlanGrid for iOS app. PlanGrid's engineering team has identified the issue and is working to resolve it.