PlanGrid’s engineering team has resolved the issue. Exports are functioning normally. We appreciate your trust in us as we continue to make your success a top priority.
Posted Sep 09, 2020 - 06:57 PDT
Update
We are continuing to monitor for any further issues.
Posted Sep 08, 2020 - 09:22 PDT
Update
We are currently monitoring this. Slowness with exports may be experienced during this time.
Posted Sep 08, 2020 - 08:26 PDT
Monitoring
A fix has been implemented and exports are processing normally. We are monitoring the results.
Posted Sep 08, 2020 - 06:10 PDT
Identified
Exports are currently slow to process. Our engineering team aware and working to resolve.
Posted Sep 08, 2020 - 05:28 PDT
This incident affected: Staple Packs, Task & RFI Reports, Asbuilts and Website.