500 errors on web, 0 projects/sheets on projects page

Incident Report for PlanGrid

Resolved

This incident has been resolved.

Posted Jun 25, 2019 - 11:21 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 24, 2019 - 11:20 PDT

Investigating

PlanGrid is aware of the issue impacting our website, where 500 errors and/or 0 projects/sheets are showing for some users. Our team is currently investigating it.

Posted Jun 24, 2019 - 07:16 PDT

This incident affected: Website.