PlanGrid’s engineering team has resolved the issue. The uploading and exporting are functioning normally.
Posted Oct 24, 2019 - 05:06 PDT
Monitoring
PlanGrid’s engineering team has resolved the issue. The uploading and exporting are functioning normally. We appreciate your trust in us as we continue to make your success a top priority.
Posted Oct 23, 2019 - 04:58 PDT
Identified
PlanGrid’s engineering team has identified the root cause affecting uploading sheets and documents in some projects, along with the inability to view and download reports. We are taking measures to implement a fix and appreciate your patience with this matter.
Posted Oct 22, 2019 - 14:17 PDT
Investigating
PlanGrid is aware of the issue impacting some projects and the inability to upload sheets and documents. Our team is currently investigating it.
Posted Oct 22, 2019 - 13:16 PDT
This incident affected: Sheet Processing and Staple Packs, Task & RFI Reports, Asbuilts.