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Multiple Autodesk Products (European Union)

Incident Report for Autodesk Health Dashboard

Resolved

On April 1, 2025 at 6:28 PM GMT, Autodesk identified an issue where customers were unable to access critical services and experienced significant disruptions in multiple Autodesk products and their operations in the European Union region. Once the issue was resolved on April 1, 2025 at 6:39 PM GMT, all services returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Posted 4 days ago. Apr 1, 2025 - 7:28 PM GMT
This incident affected: BIM 360 (BIM 360 Cost Management (European Union), BIM 360 Design Collaboration (European Union), BIM 360 Field Management (European Union), BIM 360 Project Management (European Union), BIM 360 Reports (European Union)), Autodesk Construction Cloud Platform (ACC Cost Management (European Union), Autodesk BIM Collaborate (European Union), Autodesk Build (European Union), Autodesk Docs (European Union)), and Revit Cloud Worksharing / Cloud Models (European Union).