A fix has been implemented and we are monitoring the results.
Posted Jun 28, 2019 - 14:22 PDT
PlanGrid’s engineering team has discovered a technical issue related to email exports of submittals, RFIs, field reports, and more. Users may not receive any notification emails when these items are assigned or moved into your court. We are taking aggressive steps to resolve this issue.
Posted Jun 28, 2019 - 12:55 PDT
PlanGrid is aware of the issue impacting submittals - reviewers are not receiving email notifications when the ball is in their court. Our team is currently investigating it.